Had work done here and the staff was very friendly, had a good way of explaining issues, and they set realistic timelines. When they said they could look at it by this day, they looked at it on that day, when they said it would be done on this day ... was done on that day. They might not be the fastest out there, but I think that has a lot to do with people willing to wait a little bit for a good and honest mechanic, making that wait worth it.